ACIS has been evaluating and settling auto physical damage subrogation claims since 2005 using mostly the same principles that Arbitration Forums, Inc has been utilizing on the liability side: the facts, industry standards, experience, logic, and fairness. We believe no company should have pay for anything that is not owed.

  • ACIS provides desk review services for all insurance carriers and clients.

  • Conducts audits and revises estimate according to carrier guidelines and operating procedures.

  • Checks estimate to ensure damages are consistent, screening for excessive or unwarranted charges.

  • Quality control provided for all files.

The following is an example of the errors we discover daily:

  • New parts utilized for older vehicles, when there were LKQ or remanufactured OE parts readily available.

  • Unwarranted estimating system overrides regarding parts and labor.

  • Failure to take betterment where applicable.

  • Inability to account for paint refinish overlap or base coat reductions where appropriate.

  • Excessive rental charges.

  • Undocumented charges.

  • Unsupported, duplicated, or excessive towing or storage fees.

  • Duplication of included operations.

If you would like to request a Subro Audit Review, please fill out our ACIS PRO Service Request form. We'll contact you within 24 hours of your form submission.