SUBRO AUDIT REVIEW

ACIS has been evaluating and settling auto physical damage subrogation claims since 2005 using mostly the same principles that Arbitration Forums, Inc has been utilizing on the liability side: the facts, industry standards, experience, logic, and fairness. We believe no company should have pay for anything that is not owed.

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• ACIS provides desk review services for all insurance carriers and clients.

• Conducts audits and revises estimate according to carrier guidelines and operating procedures.

• Checks estimate to ensure damages are consistent, screening for excessive or unwarranted charges.

• Quality control provided for all files.

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The following is an example of the errors we discover daily:

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• New parts utilized for older vehicles, when there were LKQ or remanufactured OE parts readily available.

• Unwarranted estimating system overrides regarding parts and labor.

• Failure to take betterment where applicable.

• Inability to account for paint refinish overlap or base coat reductions where appropriate.

• Excessive rental charges.

• Undocumented charges.

• Unsupported, duplicated, or excessive towing or storage fees.

• Duplication of included operations.